About Sentrup
AI support that works the way your business does
Sentrup is a SaaS platform that helps businesses automate customer support using AI — without losing the human touch when it matters most.
What Sentrup does
Businesses embed a chat widget on their website. The AI handles incoming support questions, searches a knowledge base built from your own documents, books appointments, and escalates to a human agent when the situation calls for it.
Everything runs from a single dashboard — conversations, escalations, knowledge base management, team access, and analytics.
Who it's for
- Small and mid-size businesses handling repetitive support volume
- Clinics and service businesses that need appointment scheduling
- SaaS companies that want 24/7 first-response coverage
- Agencies managing support for multiple clients
What we believe
AI should augment, not replace
The goal is not to remove humans from support. It is to make sure humans only handle the conversations that genuinely need them.
Transparency builds trust
Customers should always know when they are talking to an AI and have a clear path to a human agent.
Simple beats clever
A support tool that is easy to set up and understand will always outperform one that requires a team of engineers to maintain.
The platform
Ready to try it?
Set up your workspace, embed the widget, and see it handle your first conversation in under 10 minutes.